We want you to be happy with your purchase, and for that reason we are now offering for a limited time only, UNLIMITED 4 MONTHS FREE Layer Exchanges* After 120 days, you get Unlimited Layer Exchanges for life for a nominal fee to cover expenses, a 25-Year Mattress Warranty, and a 2-Year Wood Warranty.
*FOR A LIMITED TIME ONLY, until further notice... We are offering UNLIMITED FREE 4 MONTH Layer Exchanges*. A code will be placed on your order to validate this offer, the order must be made over the phone by calling (844) 223-2263. You may get as many FREE Layer exchanges as you want at no cost to you! We will even pay all the shipping cost. Call us at 844-223-2263 to receive this special offer. Offer may not be used after the sale is made. This limited time offer may expire without notice.
*Extra Firm Layers and sales delivered out of the continental USA are excluded from layer exchanges.
90 Day Free Layer Exchange**
**If you missed the unlimited 4 month layer exchange we offer the 90 Day Free Layer Exchange. The first split layer has no shipping charges, after that you would be responsible for shipping both ways up to 90 days. After 90 days, we will charge a nominal fee for Layer Exchanges, along with the shipping charges. **See Terms and Conditions for details.
**Extra Firm Layers and sales made outside the continental USA are excluded from layer exchanges.
To process a Layer Exchange purchased through us, please call us at 844-223-2263 or text 479-879-6142 we will order you a new layer, just tell us what layer you want to return.
Please "DO NOT" put the old or new layers directly on the floor at anytime without plastic underneath for protection. Once you receive your new layer, please roll up the old layer in the plastic packaging your new layer came in as tight as possible, following the requirements as laid out in the Terms and Conditions and contact us to request a pickup label. Print out the labels to go on the right packages, from the email we will send you and attach it to the outside box or plastic (Heavy contractor plastic will suffice) and call UPS Ground for pre-paid pickup. We reserve the rights to keep your credit card on file until the layer exchange offer time period is over.