4 Month FREE* Unlimited Layer Exchanges!
Free layer exchanges for 4 Months! Just pay $99* shipping each way for 2 split layers or one whole layer, (to and from) to get your new layers. The first split layer is totally FREE, no shipping charges. Contact us by Text (479) 879-6142 if you need a Free layer exchange during this 4 month period. Then call us to make sure we received the text at the same number.
Let us know what layers you would like and what layers you will be returning. We will order your new layers.
When you get the new layers, lay a sheet down on the floor and take the layers you want to return off the bed by unzipping the casing and carrying the layers like a sleeping bag. Then lay the old layers on the sheet keeping the layers clean.
Next, take the latex out of the box and start unwrapping it on the floor. You will need a pair of scissors to cut the plastic. Careful not to cut open the seal. Then carry the latex over to the mattress and cut the seal open with the scissors. Then unroll the layers. Flop them into place making sure the layers hug each other in the middle.
Then, take the plastic sheet the new layers came in and wrap the old layers in it. Text us the size of the package, and when the old layers will be ready to be picked up. We will send UPS ground out to pick them up. Please call to make sure we received the text so we can email you the return shipping label.
Please note: (We recommend you purchase the proper support under the mattress if you are having any kind of trouble. A little dip in a foundation will transfer to your mattress causing you to be uncomfortable. We recommend you purchase one of our beds because they are made to work with our mattresses. Strong enough to walk on. Extra support under each sleeper. We even offer adjustable beds at reasonable prices. Please do not put your mattress on a wire of any type or plastic boxes.)
See Our Policy Page for more details.